---
title: I cannot activate my account
description: When you get the notification that your activation link has expired or when you cannot set a password you can solve that in the following ways.
---

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# I cannot activate my account

## When you get the notification that your activation link has expired or when you cannot set a password you can solve that in the following ways.

### Link expired

You can use the activation link only once to activate your account. When your account has already been activated and you click on the link again you could get a notification that the link has expired. In this case you are able to log in to your account with your email address and password via [https://app.therapieland.nl](https://app.therapieland.nl)or [https://app.gezondeboel.nl](https://app.gezondeboel.nl) 

When you do not remember your password you can click on 'Forgot your password' to request a new one.

![A screenshot of the login page. There are fields for email and password, there is a blue button with the text Log in and the text Forgot your password?](https://support.therapieland.nl/hs-fs/hubfs/scr_loginpage_20.png?width=600&height=314&name=scr_loginpage_20.png)

### Save failed

What can happen as well is that you do arrive at the page where you can set a password, but that you get the 'Save failed' notification when you try to do that. In this case your account has already been activated as well, so you are able to log in via [https://app.therapieland.nl](https://app.therapieland.nl)or [https://app.gezondeboel.nl](https://app.gezondeboel.nl) with your email address and password.

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