--- title: Settings - user guides for clients description: On this page you can switch between Account and Notifications and there are also several settings you can change. --- [Skip to content](https://support.therapieland.nl/en/knowledge/settings-user-guides-for-clients#main-content) English Show submenu for translations ![gezondeboel.nlwp-contentuploads201911Gezondeboel-logo-white.png\]](https://support.therapieland.nl/hs-fs/hubfs/gezondeboel.nlwp-contentuploads201911Gezondeboel-logo-white.png?height=40&name=gezondeboel.nlwp-contentuploads201911Gezondeboel-logo-white.png) Open main navigation Close main navigation - English Show submenu for translations - [Schedule a support meeting](https://meetings-eu1.hubspot.com/renee-versteegen/helpdesk-support) [Schedule a support meeting](https://meetings-eu1.hubspot.com/renee-versteegen/helpdesk-support) How can we help? - There are no suggestions because the search field is empty. 1. [Helpdesk&Support](https://support.therapieland.nl/en/knowledge?hsLang=en) 2. [User Guides for Clients](https://support.therapieland.nl/en/knowledge/user-guides-for-clients?hsLang=en) # Settings - user guides for clients ## On this page you can switch between Account and Notifications and there are also several settings you can change. You can find your account settings [in the navigation menu](https://support.therapieland.nl/en/knowledge/navigation-user-guides-for-clients?hsLang=en). ![scr\_nav\_hamburgermenu\_icon](https://support.therapieland.nl/hs-fs/hubfs/Helpdesk%20Knowledge%20Base/scr_nav_hamburgermenu_icon.png?width=25&height=25&name=scr_nav_hamburgermenu_icon.png) After that you can open the settings page by clicking on the gear icon. ![A black gear icon and the word Settings.](https://support.therapieland.nl/hs-fs/hubfs/Helpdesk%20Knowledge%20Base/English/scr_nav_settings.png?width=132&height=42&name=scr_nav_settings.png) ### Notifications When you select *Notifications* you can toggle all email notifications, such as notices about activity and new messages, on or off.  ![A screenshot of the settings page with the texts Account and Notifications.](https://support.therapieland.nl/hs-fs/hubfs/Helpdesk%20Knowledge%20Base/English/scr_account_settings.png?width=300&height=120&name=scr_account_settings.png) ### Account When you select *Account* selecteert you will see the following options: #### Change your email address Here you can change the email address that you use to log in to the platform. Enter a different email address into the text box and click on 'Save changes'. #### Change password If you want to change your password you can do that here. Enter the old password in the first text box, the new one in the box below that and click on 'Confirm' to save the new password. The text you enter into the field will only be shown as dots. If you want to be able to see what you type you can click on the eye icon on the right side of the text box. Password requirements: - 8 characters or more - A capital letter - A special character, like ! # \* $ When you type your new password, hints will appear telling you if your password meets the requirements. All hints have to be green before you can save your new password.  Next to the eye icon you also see a meter that indicates how safe your password is with gray and blue dots. The longer you make your password, the safer it becomes. ![scr\_24924\_settings\_changepassword\_strengthmeter\_with\_hints\_EN](https://support.therapieland.nl/hs-fs/hubfs/Helpdesk%20Knowledge%20Base/English/scr_24924_settings_changepassword_strengthmeter_with_hints_EN.png?width=400&height=338&name=scr_24924_settings_changepassword_strengthmeter_with_hints_EN.png) #### Preferences Our platform is available in Dutch or English. Here you can switch between these two languages. #### Account changes You can find the option to deactivate or delete your account here. You can only delete your account when there is no connection with a professional anymore. When there is still a connection, you will not see the option to delete your account, only the option to deactivate your account will be visible. In such a case you can [send a message to your professional](https://support.therapieland.nl/en/knowledge/i-want-to-get-in-contact-with-my-professional?hsLang=en) to ask if they can archive your care plan. ![A screenshot of the settings page showing the buttons with which you can deactivate or delete your account.](https://support.therapieland.nl/hs-fs/hubfs/Helpdesk%20Knowledge%20Base/scr_client_deleteaccount_20.png?width=600&height=167&name=scr_client_deleteaccount_20.png) ### User Guides for Clients Would you like more information about working with our platform? Check out our other user guides here: [User Guides for Clients](https://support.therapieland.nl/en/knowledge/user-guides-for-clients?hsLang=en) #### **Can't find the answer?** Send us an email via info@therapieland.nl of info@gezondeboel.nl You can also reach us by phone, from Monday to Friday between 9.00 and 17.00h via 020-7712848 for Therapieland or via 020-8545108 for Gezondeboel. - [User Guides for Professionals](https://support.therapieland.nl/en/knowledge/user-guides-for-professionals?hsLang=en) - [User Guides for Clients](https://support.therapieland.nl/en/knowledge/user-guides-for-clients?hsLang=en) - [General](https://support.therapieland.nl/en/knowledge/general?hsLang=en#main-content) - [For Professionals](https://support.therapieland.nl/en/knowledge/general?hsLang=en#for-professionals) - [For Clients](https://support.therapieland.nl/en/knowledge/general?hsLang=en#for-clients) - [Login](https://support.therapieland.nl/en/knowledge/login?hsLang=en#main-content) - [2-factor authentication](https://support.therapieland.nl/en/knowledge/login?hsLang=en#2-factor-authentication) - [Care Plan](https://support.therapieland.nl/en/knowledge/care-plan?hsLang=en#main-content) - [For Professionals](https://support.therapieland.nl/en/knowledge/care-plan?hsLang=en#for-professionals) - [For Clients](https://support.therapieland.nl/en/knowledge/care-plan?hsLang=en#for-clients) - [Treatments](https://support.therapieland.nl/en/knowledge/treatments?hsLang=en) - [Video Calling](https://support.therapieland.nl/en/knowledge/video-calling?hsLang=en) - [Questionnaires](https://support.therapieland.nl/en/knowledge/questionnaires?hsLang=en#main-content) - [For clients](https://support.therapieland.nl/en/knowledge/questionnaires?hsLang=en#for-clients) [![Chill listening crop-3](https://support.therapieland.nl/hs-fs/hubfs/medium.png?width=23&height=24&name=medium.png "Chill listening crop-3")](http://therapieland.nl) Copyright © 2026, Therapieland